Using the Business Portal

Learn how to use the PayNearMe Business Portal to manage customers, payments, and disbursements, generate reports, and empower customer service teams with the Agent Interface.

The Business Portal gives you the ability to view and manage customer, payment, user, and disbursement data, generate payment, settlement, and reconciliation reports, and access/test PayNearMe’s APIs using role-based access controls. The Agent Interface enables your Customer Service representatives to look up, add, and edit consumer accounts, send Smart Links via text or email, accept one-time payments, set up an Autopay schedule, request partial or full refunds, and manage the consumer’s saved payment accounts. The Agent Interface can be used as a standalone product or as part of the Business Portal.

You can access all modules of the Business Portal from the Home page on either a computer or mobile device.

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Portal Configuration

Your portal may look different than the following screenshots depending on your site configuration.


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