Adjustment Reports

Adjustment reports are a subset of reconciliation reports that contain all returns (ACH), reverses, chargebacks (credit and debit), and refunds. PayNearMe generates these reports for clients every calendar day and includes daily totals of fund reversals. Use this report to track which batches of payment reversals are associated with debits from your bank account.

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Canceled Payments

This report does not include canceled payments, which are never settled and therefore do not need remitted funds pulled back.

To access your adjustment reports, complete the following steps:

1. Log into the Business Portal and if not selected, click the Home tab.

2. Scroll to the Payments section.

3. Click Reconciliation Reports.

   

4. The Reconciliation Reports screen displays.

   

5. In the free-text search field, type adjust or adjustment to filter the displayed datagrid by adjustment reports. If needed, use the timeframe filter on the right to select one of the following timeframes from which to search:

   • Last 7 days
   • Last 30 days
   • Last 90 days
   • Forever (i.e., show all reports)

6. After searching and adjusting the timeframe filter, the Reconciliation Reports screen displays all the available adjustment reports.

   

To download a report, simply hover over the Actions arrow at the end of the row and select Download.

The following image displays a sample adjustments report.

PayNearMe includes the following fields in each adjustments report: